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Terms & Conditions

Last Updated: May, 2025

Welcome to Brand Mafia (brandmafia.co.uk). By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General Use

Brand Mafia provides products and services under these terms. By using our website, you confirm that you are at least 18 years old or have parental consent. We reserve the right to update these terms at any time without prior notice.

2. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Payments must be completed at checkout. We do not accept cash on delivery.

  • Prices are subject to change without notice.

3. Returns & Refunds

  • We do not offer refunds. However, eligible items can be returned within 21 days of delivery.

  • Returns are not accepted for jewellery, cosmetics, or personal care products due to hygiene reasons.

  • Items must be unused, in original packaging, and meet our return conditions.

4. Shipping & Delivery

  • We aim to dispatch orders promptly. However, delivery timelines are estimates and not guarantees.

  • Once dispatched, orders are handled by third-party couriers. Brand Mafia is not liable for lost, delayed, or misdelivered parcels caused by external carriers.

  • Customers are responsible for providing accurate shipping details. Any reshipment due to incorrect addresses will incur additional fees.

5. Intellectual Property

  • All content, designs, images, and trademarks on brandmafia.co.uk are the exclusive property of Brand Mafia.

  • Unauthorized reproduction, distribution, or use of our materials is strictly prohibited.

6. Website Use & User Conduct

  • You agree not to misuse our website, engage in fraudulent activity, or disrupt operations.

  • Unauthorized access, scraping, or data extraction from our website is prohibited.

7. Limitation of Liability

  • Brand Mafia is not liable for any indirect, incidental, or consequential losses, including financial, operational, or reputational damages.

  • We are not responsible for technical errors, website downtime, or third-party faults affecting the user experience.

8. Dispute Resolution

  • In case of disputes, we encourage resolution through mediation before pursuing legal action.

  • This agreement is governed by the laws of England & Wales, and any legal proceedings will take place in Birmingham courts.

9. Contact Information

For any inquiries regarding these terms, please contact us at:
Email: admin@brandmafia.pk
Location: Birmingham, UK

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